Returns & Exchanges
At Carne Bollente, we want you to be completely satisfied with your purchase; if you are not happy with your order, you can return any item within 14 days of receipt for a refund or exchange. Items must be in their original condition, unworn, and with all tags attached to be eligible for processing.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging or a secure box, ensuring all original labels and hygiene stickers remain intact.
Ship the Parcel
Print your prepaid shipping label (if applicable) or use a tracked courier service to send the package to our warehouse in France.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing